Convenience
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| Call Forwarding |
Provides the ability to forward all calls to a specified telephone number. |
| Call Waiting |
Alerts the user to another incoming call with a special tone. |
| Caller ID and Call Waiting ID |
Displays the name and number of the calling party, even when another call is in progress. |
| Call Return |
Allows you to hear the number of the last incoming call by simply pressing *69. |
| Hunt Groups (also known as rollover numbers) |
Incoming calls can be routed to different extensions automatically. |
| Speed Dial |
Allows for 1-digit dialing to frequently dialed numbers. |
| Three-Way Call Conferencing and Transfer |
Allows you to add a third party to a call (Three Way Conferencing), or transfer the call to another phone (Three Way Call Transfer). |
| Directory Assistance with Call Completion |
Provides access to 411 directory assistance information and call completion by the operator (additional charges apply). |
| Distribution Lists |
Enables you to edit or hear an existing list and create a new voice mail list. |
| Repeat Dialing |
Allows you to have your last outbound call automatically redialed when your first attempt reaches a busy number by simply pressing *66. |
| Business Voice Mail (optional feature) |
Retrieves and saves messages. Multiple Voice Mail Boxes available for multiple users. |
Security
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| Anonymous Call Rejection |
Blocks unwanted calls from callers who restrict sending Caller ID information. |
| Caller ID Blocking/Unblocking |
Blocks/ restores the delivery of customer's name and number when a call is placed. |
Privacy
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| Account Codes |
Allows you to assign codes to charge calls to user projects, departments or other special accounts. |
| Additional Charges Blocking |
Blocks various types of calls that generate additional charges (e.g., 411). |
| Block Inbound Calls |
Restricts inbound calls. Line will allow outbound calls only. |
| Block Outbound Calls |
Restricts outbound calls. Line will allow inbound calls only. |
| Enhanced 911 |
Automatically provides business name, telephone number and address to 911 emergency dispatchers. |
| Inbound/ Outbound Call Restriction Options |
Allows a customer to restrict certain types of inbound and/ or outbound calls on a per-line basis (e.g., International and 900 calls). |
| Operator Assistance |
Provides specialized assistance in placing calls or call interruption in case of emergency (additional charges apply). |